recall notice
Vichy is deeply committed to offer products with the highest quality and safety standards. We have observed that, over time and under varying storage conditions,the glass may weaken and therefore the safe opening of the ampoules cannot be guaranteed.
To act in an extremely responsible manner and as a precautionary measure, we have decided to voluntarily recall the product.
If you are in possession of Vichy LiftActiv Peptide-C Ampoules, please don’t use them and contact our consumer care hotline at 1800-838-3388 (available from 10am to 6pm, Monday to Friday, from now till 30 June 2022) for information and instructions on product return (free of charge) and reimbursement options.
This concerns the below listed products :
Name of the product
LIFTACTIV PEPTIDE-C AMPOULE 1.8ml
Product Cat. description
Sample
Material description
ECH LIFT AMP Inter 1.8ml
Code
MB167900
EAN
30157880
Name of the product
LIFTACTIV PEPTIDE-C AMPOULES 30 x 1.8ml
Product Cat. description
Sample
Material description
ech uft amp int 1,8ml
Code
M8221800
EAN
3015880
Name of the product
LIFTACTIV PEPTIDE-C AMPOULES 10 x 1.8ml
Product Cat. description
Finished Goods
Material description
LIFT AMP 1.8 ml x10
Code
MB185000
EAN
30162990
If you have any question on LiftActiv Peptide-C Ampoules, please contact our hotline at 1800-838-3388 or reach out to us via our Facebook Page at facebook.com/vichysingapore. For your information, an alternative to LiftActiv Peptide-C Ampoules is available for purchase: the Vichy LiftActiv C15 Brightening Serum, addressing the same skin concerns. It offers a different and easy application method thanks to a dropper.
